Privacy policy
Data Protection
The General Data Protection Regulation (GDPR) aims to regulate the processing of personal data and ensure the right to the protection of such data. Its implementation seeks to safeguard and establish all the necessary guarantees to prevent the misuse of your personal data, providing you with all the necessary mechanisms to control it. It applies to anyone processing the personal data of individuals in the European Union (customers and employees). All companies and organisations must take measures to preserve and ensure the security of the data they process. In Portugal, the implementation of the GDPR is supervised by the CNPD (Portuguese Data Protection Authority), which acts as the Supervisory Authority.
The indreamsleep.com Commitment
indreamsleep.com is committed to ensuring the confidentiality of personal data (yours and that of third parties, namely its customers); informing customers about third parties that may have access to their data; and informing customers if any unauthorised access is detected. We use cookies to improve our users’ experience and the quality of our website. By browsing our online store, we assume that you agree to receive all cookies.
As the Data Controller, indreamsleep.com undertakes to collect only the data strictly necessary to provide the service; not to use such data for purposes other than those consented to by the respective data subject; to retain the data only for the period necessary to provide the service; not to transfer such data to third parties; and to ensure the security of the data.
The Customer’s Commitment
In all our communications, we aim to remain transparent and clear regarding the services, prices, campaigns and information of interest available on our website. In view of our commitment, if you wish to continue receiving communications so that you can stay up to date with our latest news and make the most of our products, we will require your consent. We promise not to send “spam” and to always provide information that is relevant to you, in accordance with the General Data Protection Regulation and the principles and ethics of our team.
Change Privacy Settings
You can use our contact form or send an email to [email protected] to request changes to your account.
Consent
We undertake to communicate by email, telephone and SMS with users who have expressly given their consent. We may communicate exceptionally when the information sent is essential for the provision of the service. You may change your personal data in your account at any time.
Transparency
In all our communications, we aim to remain transparent and clear regarding our services, prices, campaigns and other relevant information that we make available.
Right to Be Forgotten
You may delete your customer account at any time, although you will consequently lose access to it. indreamsleep.com undertakes not to send you any further communications from that point onwards. However, data strictly necessary to comply with obligations towards the Portuguese Tax Authority will be retained for the period required by law.
Security
indreamsleep.com recognises that the data you provide to us is important and non-transferable. We share only the minimum necessary information with our partners (for example, carriers and/or payment providers) in order to improve the security and quality of our service. We are committed to ensuring its confidentiality. You may also consult our Privacy Policy.
Consent to the use of cookies.
For our website to function properly we use cookies. To obtain your valid consent for the use and storage of cookies in the browser you use to access our website and to properly document this we use a consent management platform: CookieFirst. This technology is provided by Digital Data Solutions BV, Plantage Middenlaan 42a, 1018 DH, Amsterdam, The Netherlands. Website: https://cookiefirst.com referred to as CookieFirst.
When you access our website, a connection is established with CookieFirst’s server to give us the possibility to obtain valid consent from you to the use of certain cookies. CookieFirst then stores a cookie in your browser in order to be able to activate only those cookies to which you have consented and to properly document this. The data processed is stored until the predefined storage period expires or you request to delete the data. Certain mandatory legal storage periods may apply notwithstanding the aforementioned.
CookieFirst is used to obtain the legally required consent for the use of cookies. The legal basis for this is article 6(1)(c) of the General Data Protection Regulation (GDPR).
Data processing agreement
We have concluded a data processing agreement with CookieFirst. This is a contract required by data protection law, which ensures that data of our website visitors is only processed in accordance with our instructions and in compliance with the GDPR.
Server log files
Our website and CookieFirst automatically collect and store information in so-called server log files, which your browser automatically transmits to us. The following data is collected:
- Your consent status or the withdrawal of consent
- Your anonymised IP address
- Information about your Browser
- Information about your Device
- The date and time you have visited our website
- The webpage url where you saved or updated your consent preferences
- The approximate location of the user that saved their consent preference
- A universally unique identifier (UUID) of the website visitor that clicked the cookie banner